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Sniff & Wiggle FAQ

Get the answers to our most commonly asked questions

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FAQs

What are your hours?
We’re open Monday–Friday from 7:30 AM to 5:30 PM. (Flexible schedule available for regular hours
Do I need to book in advance?
Yes, we recommend booking ahead, especially during holidays or peak seasons.
What are the vaccination requirements?
All dogs must be up to date on Rabies, Bordetella, and DHPP vaccines.
Do you separate dogs by size or temperament?

Yes! We ensure all dogs play in groups that match their size and energy level.

How do I get started?

Click on the link to create an account and get an orientation day scheduled.  If you have any questions, please feel free to call or click here to send an email.

I haven’t completed the orientation day yet. Can I make future reservations now?
If you are registered for an orientation day, you are welcome to make future reservations. If you do not show up for orientation day or we feel it is not a good fit, your future reservations will be cancelled

Daycare FAQs

What times can I drop my dog off for daycare?
Anytime when we are open. There is no specific drop-off time after you have completed an Orientation Day!
If my dog comes for daycare, can you feed him during the day?
Yes! If your dog needs brunch, an afternoon snack, or medication, we’d happily feed them during the day. Please bring your dog’s food in a baggie or small container. When you arrive, we’ll have you fill out a small paper instructions label to attach to your container.
How often do most dogs come for daycare?
Most dogs come between one and three times per week. However, the most popular pups come five days per week!
If I purchase a daycare package, do I still need to make reservations?
Yes! You will still need to make reservations to ensure that we have space available.
How many days of daycare per week do you recommend?
It depends on your dog’s personality and your schedule. Most dogs will be exhausted for one to two days after each visit. Two to three weekly visits will help you keep your sanity if you have a puppy. Older or more mellow dogs do well with as little as one day per week.
If my dog is older than 11 years old, can he still come to daycare?
Yes, dogs who have already completed an Orientation day can continue to come and play as long as their health allows.
Two dogs chasing
Two dogs chasing
Labrador and a terrier dog playing tug with a rope toy

Requirements and Rules for New Clients

Temperament/Behavior:
Your dog must not have any history of aggression towards other dogs or people in an off-leash play situation. Must play nice with other dogs around toys, food, and new people. We are strict about not allowing dangerous, disruptive, or unpleasant behaviors for our guests. The following behaviors are not allowed: aggressive behavior or behaviors that become excessive such as barking, humping, whining, or rough play. We will inform you if we notice these behaviors and discuss additional options with you. If we cannot keep these behaviors under control, we may ask that your dog not return.
Age:
Must be between 16 weeks and 11 years of age on Orientation Day. Existing clients over the age of 11 are welcome!
Spay/Neuter:
Must be spayed or neutered if eight months of age or older.
Weight:
Must be at least 10 pounds and not over 130 pounds.
Breed:

We love dogs! All dogs! Unfortunately, our insurance provider will not allow the following breeds or mixes of the following breeds:

  • American Staffordshire Terrier 

  • Staffordshire Bull Terrier 

  • Pit Bull Terrier

  • Akita

  • Akita Inu

  • American Bulldog

  • English Bulldog

  • Bull Terrier

  • Mini Bull Terrier

  • Blue Paul Terrier

  • Anatolian Shepherd

  • Caucasian Shepherd 

  • Alapaha Bulldog

  • Bull Mastiff 

  • Neapolitan Mastiff 

  • Tibetan Mastiff

  • Any Other Type of Mastiff

  • Dogue De Bordeaux

  • Dogo Argentino

  • Ca De Bou

  • Fila Brasileiro

  • Tosa Inu

  • Cane Corso

  • Alano Espanol 

  • Boerboel

  • Presa Canario

  • Broholmer

  • American Bandogge 

  • Kangal Dog

  • Sage Koocheel 

  • Gull Terrier

  • Gull Dong

  • Wolf Hybrid

  • French Bulldogs and French Bulldog mixes are acceptable. Additionally, we can accept Great Danes if they have the "stomach tacking surgery" otherwise we don't or Greyhounds/Italian Greyhounds due to exceptionally fragile skin and bones.

Health Conditions:

The following health conditions make it unsafe for your dog to play with us:

  • Total blindness

  • Severe or uncontrolled seizures

  • Diabetes

  • Cardiomyopathy

  • Addison's disease

  • Bloat/gastric torsion

  • More than one leg amputation

  • Exercise-induced collapse or any other major or life threatening health problem or problem that prevents your dog from safely playing with other dogs in a group situation.

Vaccinations:
Unfortunately, for insurance reasons, we cannot give injections. Your dog must have current rabies, DHPP (distemper combination) and Bordetella vaccinations for at least one week before Orientation & Evaluation Day. (Please note that the Bordetella vaccination, like the human flu shot, does not protect against all strains of kennel cough) Any initial series of vaccinations must also be complete. We accept titer tests in place of DHPP or rabies vaccinations after 1 year of age. Titer test documents must show that your dog has sufficient immunity and needs to have a retest date.  Other vaccinations, such as Lyme and Leptospirosis are strongly recommended, but not required at this time. Please talk to your veterinarian about the best vaccination strategy for your dog. 
Discipline:
For general shenanigans, we will us a verbal command "no" and a squirt bottle of water if needed. If those methods are not working, and a behavior is disrupting the playgroup, a time out may be tried. Dogs behaving in a way that endangers the safety of themselves, other dogs or staff will be kenneled and their parents will be called.
Prohibited Items:
Bandages, cones, stitches, booties/socks, bandanas, bows, flea/tick collars and similar items will be eaten by other dogs and are not allowed.
Flea/Tick Prevention:
A topical or chewable flea and tick preventative such as Frontline, Bravecto, or NexGard is required. A flea/tick collar won't be sufficient. It will be eaten by the other dogs.
Contagious Conditions:
Dogs found to have puppy warts, kennel cough, worms, fleas, parasites, frequent or liquid diarrhea, vomiting or any other potentially contagious condition, illness or injury will be isolated in a kennel. We will then contact the owner(s) to determine the best course of action. If an owner cannot be reached, the dog may be taken for treatment by a veterinarian at the owner's expense.
Liability:
The owner is responsible for injury or illness, including contagious illness. 
Labrador and a terrier dog playing tug with a rope toy

Requirements, Rules, and Info for Existing Customers

Temperament/Behavior:
We don't allow dangerous, disruptive, or unpleasant behaviors. Prohibited behaviors include aggression towards dogs or staff, excessive rough play, bullying, excessive barking, disruptive anxiety, and excessive humping. We will discuss with you any observed behaviors and explore mutual solutions. If these behaviors cannot be controlled, we may ask that your dog be picked up and not return.
Reservations:
Reservations are essential. Same-day reservations are welcome if space is available. Late cancellations may incur a $20 no-show fee.
Dropoff and Pickup:
We operate from 8:00 AM to 5:30 PM on weekdays.
Vaccinations:
Proof of current rabies, DHPP (distemper combination), Influenza and Bordetella (or CIRD) vaccinations must be on file. Dogs without proof of vaccinations will be turned away. View your dog's vaccination status anytime in your online customer portal. We accept titer tests in place of DHPP or rabies vaccinations after one year of age. Titer test documents must show sufficient immunity and have a retest date. Other vaccinations, such as Leptospirosis, are recommended but not required.
Spay/Neuter:
Dogs eight months or older must be spayed or neutered.
Health, Contagious Illness, and Injuries:
Illness or injury from daycare is rare but can occur. Owners are responsible if an injury or illness happens. Regular vet consultation is advised to ensure vigorous play is safe for your dog. Dogs shouldn't have a history of severe health conditions that would make play unsafe.
Prohibited Items:

The following items are not allowed: bandages, cones, wheelchairs, stitches, AirTags, booties/socks, bandanas, bows, flea/tick collars, etc. Other dogs can eat them.

Flea/Tick Prevention:
A topical or chewable flea and tick preventative, such as Frontline, Bravecto, or NexGard, is required. Flea/tick collars are not recommended.
Contagious Conditions:
We will isolate dogs with contagious conditions or injuries. We will contact the owner(s) to determine action steps. A vet may treat dogs at the owner's expense if necessary.
Liability:
Owners are responsible for any injury or illness, including contagious diseases.

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Sniff & Wiggle in Action

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